bbaj Privacy Policy

Welcome to bbaj. This Privacy Policy explains how bbaj ("we", "us", "our") collects, uses, discloses, and safeguards the personal information of users ("you", "your") who access or use our online gaming platform at https://bbaj.bet. We serve players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

By registering an account, making a deposit, or otherwise using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately. This policy applies to all visitors, registered members, and users of bbaj, and covers all services offered through our website.

To provide a safe, compliant, and personalised gaming experience, bbaj collects several categories of personal information. This includes data you supply directly when registering and data we gather automatically through your use of our platform:

• Identity data: full name, date of birth, gender, and national ID or passport number used for identity verification.
• Contact data: email address, mobile phone number, and residential address.
• Financial data: transaction history, deposit and withdrawal amounts (in BDT), and mobile banking account details (e.g., bKash, Nagad, Rocket, Upay) used for payments.
• Technical data: IP address, browser type, device model, operating system, session duration, and cookies placed during your visit.
• Usage data: games played, bets placed, bonus claims, platform navigation paths, and time spent on each section.

bbaj processes your personal data only for legitimate, clearly defined purposes. We do not sell your data to third parties. The lawful bases for our processing activities include fulfilling our contract with you, compliance with applicable laws, protection of our legitimate business interests, and — where required — your consent. Specific purposes include:

• Account registration and identity verification (KYC) to confirm you are 21 years of age or older and a resident of Bangladesh.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other local payment methods.
• Delivering personalised promotions, welcome bonuses, and loyalty rewards relevant to your gaming activity.
• Preventing fraud, money laundering, and other prohibited activities by monitoring unusual account behaviour.
• Improving platform performance, personalising game recommendations, and conducting internal analytics on user engagement.

bbaj uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience, keep you logged in between sessions, and gather anonymous aggregate statistics about how our platform is used. Cookies are small text files stored on your device by your browser. We use the following categories of cookies: strictly necessary cookies (required for the site to function), performance cookies (measuring page load times and error rates), functionality cookies (remembering your language preference and display settings), and analytics cookies (understanding which sections of the site are most visited).

You may control or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may impair certain features of the bbaj platform, including remembering your login state. By continuing to use bbaj after being notified of our cookie use, you consent to the placement of cookies as described in this policy.

We do not sell, rent, or trade your personal information to any external party for their own marketing purposes. However, to operate our platform, we share limited, necessary data with trusted service providers who are contractually obligated to protect it and use it solely for the purposes we specify. Categories of authorised recipients include:

• Payment processors and mobile banking providers (bKash, Nagad, Rocket, Upay) who handle your deposit and withdrawal transactions securely.
• Game content providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) who supply the games you play and may process session logs.
• Identity verification (KYC) service providers who confirm the authenticity of your government-issued documents.
• Regulatory and law enforcement authorities, if we are legally required to disclose information in response to a court order, subpoena, or applicable regulation.

bbaj employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. These safeguards include 256-bit SSL encryption for all data transmitted between your device and our servers, encrypted storage of sensitive financial records, role-based access controls limiting which staff members can view personal data, and routine security audits of our systems.

While we take every reasonable precaution, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to affect your rights or freedoms, we will notify you promptly in accordance with our obligations. We strongly advise all bbaj users to choose a strong, unique password, enable any available two-factor authentication, and never share their account credentials with anyone.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Retention periods vary by data type:

• Account data is retained for the duration of your active account plus a minimum of five years following account closure, in compliance with anti-money laundering regulations.
• Transaction records are held for a minimum of seven years to meet financial reporting and audit requirements.
• Marketing preferences and communication history are retained until you withdraw your consent or request erasure.

As a bbaj user, you have a number of rights regarding your personal data. You may request access to the personal information we hold about you, ask us to correct any inaccurate data, request the deletion of your data (subject to legal retention obligations), object to certain processing activities, or request that we restrict processing in specific circumstances. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page.

We will respond to all verified data requests within 30 days of receipt. Please note that certain requests may be subject to verification of your identity before we can fulfil them. If you believe your data rights have been violated, you have the right to lodge a complaint with the relevant authority. We will always endeavour to resolve any concerns directly with you first.

bbaj is strictly an adult gaming platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under 21. If we discover that a user has provided false information about their age during registration, we will immediately suspend the relevant account, refund any deposits if legally appropriate, and permanently delete all associated personal data. If you believe a minor has registered on our platform, please contact our support team without delay so we may investigate and take appropriate action.

bbaj reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, applicable law, or regulatory requirements. When we make material changes, we will update the "Last Updated" date shown at the top of this page and, where appropriate, notify you via the email address associated with your account or through a prominent notice on our website. Your continued use of bbaj following the posting of any revised Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact our dedicated support team. We are available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6), and aim to respond to all privacy-related queries within two business days.

You can reach us by email at the address shown in the footer of this page. Our support team is fluent in English and Bengali, ensuring all Bangladesh-based users receive clear, accessible assistance. We are committed to handling every privacy enquiry with the seriousness and confidentiality it deserves.